Swedish AI platform for customer dialogue

From question to answer, lead or sale.

Qliva meets your visitors around the clock, answers using your knowledge and systems, and moves the conversation forward – from a simple question to a lead, quote or purchase.

Try Qliva on your website A personal demo on your own website within 24 hours.

Free trial · No setup fee · No commitment

01 A visitor asks
02 Qliva finds the right answer
03 The conversation moves forward

Four concrete situations

See what Qliva can do

Four conversations. Four ways Qliva can help the customer move forward.

VisitorWe run a warehouse with frequent lifting. Which model would be the best fit?
Reading the 2026 Product Catalogue
QlivaFor that type of operation, I would look at the HX-220. It handles your lift height and has a smaller turning radius than the HX-300.
VisitorIs it available with a lithium battery?
Checking product options
QlivaYes. The HX-220 is available with a lithium option. Would you like me to compare the alternatives?

Your website. Your brand. Your demo.

How would Qliva work on your website?

Simply enter your website address and email. We will ingest your content, adapt Qliva to your logo and colours, and send you a personal demo within 24 hours.

Free · No installation · No setup fee · No commitment

Everyday business value

Less manual work. More value in every customer interaction.

01

Save time and reduce costs

Let Qliva handle recurring questions, information searches, and simple tasks that would otherwise require manual work.

Less time is spent answering the same questions over and over – leaving more time for the work that genuinely needs a person.

02

Provide better help straight away

Visitors get a relevant, useful answer when the question arises.

Instead of searching the website, waiting for an email, or leaving a contact form, the customer can continue the conversation straight away.

03

Create more business

Qliva can identify purchase intent, guide the visitor forward, and capture leads, quote requests, and other business opportunities as a natural part of the conversation.

Not just contact details. A conversation with context.

Start where the value is greatest

One platform. Tailored to your business.

Use Qliva where it creates the most value today, then add more channels, knowledge sources, and integrations as your needs change.

01 / AI assistant

Meet customers directly, around the clock.

Give visitors answers, guidance, and help directly on your website.

Qliva can use your own knowledge, product information, and live data to answer questions, guide visitors, and capture leads or next steps when a need arises.

Explore the AI assistant →
02 / Internal knowledge assistant

Make company knowledge available to your employees.

Let employees ask Qliva instead of searching through manuals, documents, product sheets, drawings, or different file systems.

Technical documentation, products, spare parts, procedures, and other company knowledge become accessible through ordinary questions in natural language.

Explore the internal knowledge assistant →
03 / Email & cases

Automate the repetitive. Keep control of the rest.

Qliva can understand incoming email, classify cases, prepare answers, and decide when an email can be handled automatically or should be reviewed by a person.

Use full autopilot where you are comfortable – or let Qliva work as a copilot for the team.

Explore Email & cases →
04 / Integrations

Connect AI to your operations.

Let Qliva use information that is not available on your website or in your documentation.

Order status. Prices. Availability. Product data. Invoices. CRM information.

Qliva can retrieve live data and use it directly in the conversation – or create leads and cases when needed.

Explore integrations →

Knowledge, data and systems

Let Qliva learn what you already know.

You do not need to build a new knowledge base from scratch.

Qliva can use information that already exists across your business.

language

Websites

Ingest your entire website and keep the information available to the AI.

description

Documents

PDF, Word, and other files.

inventory_2

Product catalogues

Feeds, XML, CSV, Excel, and product information.

cloud_sync

OneDrive & Google Drive

Synchronise documents from existing folders.

image

Images & drawings

Let the AI interpret visual material and technical images.

graphic_eq

Audio & transcription

Record expert knowledge or upload existing recordings.

edit_note

Free text

Add instructions and knowledge directly.

Synchronised knowledge Q

Qliva

Shared knowledge

AI assistant Internal knowledge assistant Email & cases
Broader AI knowledge

Your sources when precision matters. Broader AI knowledge when it creates value.

Qliva does not need to be limited to exactly what you have already written.

You decide when the assistant should stay strictly within your verified sources and when it may use broader AI knowledge to provide more complete and helpful answers.

Live data

When the answer is in a system.

Some questions cannot be answered with a manual or web page.

Qliva can then retrieve the answer directly from the system where the information actually lives.

Shopify

Where is my order?

BookVisit / R360

Is there accommodation for four people next weekend?

Flight search / Duffel

How much is a flight to London on Friday?

Fortnox

Can you send me a copy of invoice 10482?

Lime / UpSales

I would like a quote.

Is your system missing?

Qliva is designed to connect quickly to new APIs, data sources, and business systems.

Control & assurance

You decide how Qliva should work.

AI does not have to mean giving up control.

01

Set the boundaries

Decide what Qliva may answer, which sources it should use, how cautious it should be, and when it should say that information is missing.

Qliva can also control when general AI knowledge may be used and when the assistant should use only your company's own sources.

02

Test before you go live

Create tests for common questions, edge cases, follow-up questions, and anything that must be handled in a particular way.

03

Full visibility when you need it

View conversations, logs, and usage directly in the Qliva portal.

If you want to go deeper, Qliva can also identify common questions, inadequate answers, and knowledge gaps.

The insights are there when you want to use them – they are not a requirement for getting started.

QTest Centre
Website assistant · Standard suite
24saved test cases
21 passed
Do you deliver to Norway?Must contain: delivery timePassed
Can I get a quote?Expected: gather requirementsPassed
!Which model is the cheapest?Review neededReview

Real-world applications

Qliva in the real world

SSystemtruckar

Systemtruckar uses Qliva to help website visitors with common questions about products and services and to capture purchase intent directly in the conversation.

“Qliva makes it easier for our visitors to get answers straight away, while relevant enquiries become leads in UpSales without any extra manual work.”
TTIMARS

Timars meets customers around the world while its website content is primarily available in Swedish and English.

With Qliva, a visitor can write in Spanish, for example, and receive an answer in their own language based on the same knowledge.

Qliva is also used for common questions and lead capture.

“With Qliva, we can help visitors from different parts of the world directly in their own language, while capturing questions and business opportunities that otherwise might easily have ended up in an email or contact form.”

One body of knowledge. Multiple languages.

Qliva can understand and respond in the user's language even when not all source material has been translated.

A customer can ask in Spanish, German, or French, for example, and get help from the same company knowledge used for Swedish and English visitors.

Low risk. A short path to value.

Easy to try. Easy to continue.

Qliva is designed to help companies get started without launching yet another major IT project.

No feasibility study. No implementation fee. No major IT project.

Try Qliva on your website

Close at hand from day one

Swedish, secure and close at hand.

01

Swedish company & Swedish support

Get help from people who know the product and your business – without long support chains.

02

Data stored in Stockholm

Qliva's own platform and stored customer data are hosted in the AWS Stockholm region.

03

GDPR from the ground up

Qliva is built around data minimisation, purpose limitation, and the ability to delete data when it is no longer needed.

04

Control and transparency

Instructions, testing, conversation logs, and administration tools give you visibility into how the AI is used.

Read more about security & data protection →

A personal demo within 24 hours

See what Qliva can do for you.

Enter your website address and email. We will build a personal demo based on your own content and brand and send it within 24 hours.

Free · No installation · No setup fee · No commitment