Internal knowledge assistant
Qliva makes manuals, documents, product information, drawings, and other internal knowledge available through AI – so employees can quickly find the right information without searching through files or asking the right person.
Start with documents, a website, or an existing folder. No heavy implementation required.
Internal knowledge assistant
Qliva does more than search document names. Employees can phrase questions naturally and receive a coherent answer based on the company's own sources.
The HX-220 uses filter 88421 according to section 7.3 of the service manual.
The X220 has greater lifting capacity, longer battery life, and 120 mm more ground clearance. The X200 is more compact and better in tight spaces.
Knowledge at work
Employees do not need to know which document, folder, or colleague has the answer. Ask the question directly and let Qliva find the relevant information.
Specialists no longer need to answer the same internal questions repeatedly. Their knowledge can be made available to more people when they need it.
New and less experienced employees get faster access to knowledge that would otherwise take a long time to build.
Technical knowledge
Technical information is often extensive, detailed, and difficult to search. Qliva can read manuals, product sheets, spare parts lists, and other technical sources to help employees find exactly what they need.
Illustrated example – not a customer case.Part 76148 is used from serial number 24-381. Replacement is described in section 7.3 of the service manual.
Servicemanual.pdf · 7.3Knowledge sources
You do not need to rebuild or structure all your knowledge first. Qliva can use many of the sources your organisation already works with.
Crawl complete websites or selected sections.
Manuals, product sheets, instructions, and policies.
CSV, Excel, XML, feeds, and other structured product information.
Choose a folder and sync new and updated documents.
Interpret visual material, diagrams, drawings, and product images.
Make recorded expert knowledge searchable.
Add instructions or knowledge directly.
Synced sources
Internal information changes. New documents are added, manuals are updated, and product information is replaced.
With synced sources, Qliva can keep knowledge current without someone uploading every file manually.
Automatic syncing applies to sources configured for it.Visual knowledge
Qliva can also use images and visual material as part of its knowledge base.
That makes it possible to work with technical drawings, product images, and diagrams where important details are not only found in running text.
Recorded expert knowledge
Not all important knowledge has been documented.
An expert can record an explanation or upload an existing recording. Qliva transcribes the material and can use the information as a knowledge source.
Control
Add, review, update, or remove sources directly in the portal. When information changes, sources can be managed without rebuilding the assistant.
Servicemanual_HX.pdfUpdated today at 09:42
Indexedmore_horizOneDrive / ProduktSynced 12 minutes ago
Syncedmore_horizReservdelar_2026.xlsx18 segments · 1 needs review
Reviewmore_horizTestcenterInternal knowledge · Critical answers
12 / 14Quality & testing
Create questions Qliva must be able to handle and check how the assistant responds before rolling it out more widely.
Start simply. Test what matters to you.Optional insights
Qliva can identify common questions, weak answers, and knowledge gaps. The insights are available for teams that want to improve their sources over time, but they are not required to get started.
Common questionsRecurring this week
Unanswered questionsMay need a new source
Knowledge gapsReady for review
The Qliva platform
The internal knowledge assistant uses the same Qliva platform as the rest of the service. Knowledge added once can, depending on how Qliva is configured, also support customer conversations, email, and other workflows.
Get started
Trying Qliva does not require a major knowledge project. Start with material you already have and evaluate how well the assistant answers real questions from your organisation.
We can set up a demo using examples from your own material.Free trial · No setup fee · No lock-in