AI assistant for your website

An AI assistant that helps, guides, and sells — around the clock.

Qliva meets visitors directly on your website and answers using your knowledge, broader AI, and live data from your systems. When the conversation becomes commercial, the assistant can capture the need, collect the right details, and move the customer forward.

A personal demo on your own website within 24 hours.

Free trial · No setup fee · No commitment

AI assistant

Meet visitors where the question arises.

From a simple question to product guidance, live data, or a quote request. Qliva helps the visitor move forward directly in the conversation.

QQliva
Illustrated product demo

The visitor is reading about a product

How long is the warranty for this model?

Understanding which product the visitor is viewingReading product informationVerifying the warranty terms
Answer from a verified source

This model has a three-year warranty. The warranty covers defects in materials and workmanship under your standard warranty terms.

More than an answer in a chat box.

A simple chatbot answers questions. Qliva can understand the context, help the visitor move forward, and use company systems when the answer requires more.

  1. 01Question
  2. 02Relevant answer
  3. 03Guidance
  4. 04Live data / lead / next step
01Answer

Relevant knowledge straight away.

Qliva uses your website, documents, product information, and other knowledge sources to provide relevant answers directly in the conversation.

02Help

From facts to useful guidance.

The assistant can ask follow-up questions, compare alternatives, and use broader AI knowledge when it creates a better answer.

03Move forward

From question to next step.

When the conversation requires current information or becomes commercial, Qliva can retrieve live data, collect the right details, and create a lead or case in your systems.

Sales & leads

Help first. Capture the opportunity when it arises.

Visitors should not have to provide their name and phone number before they have received any help.

Qliva can first understand the question, answer it, and help the visitor move forward. When there is genuine purchase intent, the assistant can ask relevant follow-up questions, collect the right contact details, and create a qualified lead.

The entire conversation and its context can be included, so the salesperson knows what the customer is actually interested in.

QProduct guidance → quote
  1. Question
  2. Qliva helps
  3. Purchase intent
  4. Follow-up questions
  5. Contact details
  6. CRM
Visitor

We need forklifts for a new warehouse. What would work?

Qliva

Will the warehouse mainly be indoors, and how much do you need to lift?

Visitor

Indoors. We need around 12 units and would like a quote.

Purchase intent identified12 units · indoor warehouse · quote
System statusLead created in Lime CRM

Live data

When the answer is in a system.

Not all information lives on the website. Order status, inventory, prices, bookings, and customer information change constantly.

Qliva can retrieve current information from the systems behind the business and use it directly in the conversation.

Question

Where is my order?

ShopifyLive-data
Live data / actionShipped todayEstimated delivery: Tuesday
Qliva

Your order was shipped today and is estimated to arrive on Tuesday.

Question

Is there accommodation for four people next weekend?

BookVisit / R360Live-data
Live data / action2 options availableFrom SEK 8,950
Qliva

Yes, two options are available for four people next weekend. The least expensive starts at SEK 8,950.

Question

Can I get a copy of my invoice?

FortnoxLive-data
Live data / actionInvoice 10482 found
Qliva

I found invoice 10482 and can help you get a copy.

Question

I would like a quote.

Lime CRM / UpSalesAction
Live data / actionLead created
Qliva

Thank you. I have created a lead and forwarded the quote request.

Is your system missing?

Qliva is designed to connect quickly to new APIs, data sources, and business systems.

The right help on the right page.

Qliva can adapt the conversation to where the visitor is on the website. On a product page, the assistant can focus on that product; on a booking page, on availability and price; and on a service page, on support or spare parts.

ertforetag.se/produkt/hx-120
The current page provides context

HX-120

Produktsida · aktuell modell

QQliva on this page

Passar den här modellen utomhus?

Context-aware answer

Ja. HX-120 kan användas utomhus på jämnt underlag och i torr väderlek. För ojämna ytor rekommenderas HX-180.

Knowledge

Answers built on what you already know.

Qliva can learn from the content and knowledge that already exists in your business. You do not need to build a separate FAQ or rewrite your entire website to get started.

language

Website

Crawl the entire website and keep the information indexed.

description

Documents

PDF, Word, and other files.

inventory_2

Product catalogues

Catalogues and structured product information.

database

Data feeds

CSV, XML, and other structured feeds.

image

Images

Visual material can be interpreted and used as knowledge.

graphic_eq

Audio

Recordings can be transcribed and used as a source.

cloud_sync

OneDrive

Synchronise existing folders and documents.

add_to_drive

Google Drive

Keep shared documents available and up to date.

edit_note

Free text

Add instructions and knowledge directly.

Your knowledgeQ

Qliva

Ready in the conversation

Relevant answersProduct guidanceNext step
Broader AI knowledge

More than what is written on the website.

For some questions, Qliva should stay strictly within the company's own sources. For others, a broader answer can create significantly more value.

You decide when the assistant may use general AI knowledge to complement the information that already exists.

Static retrievalThe hotel's website

Granada is about an hour away and is ideal for a day trip.

Company context+Broader AI knowledge
Visitor

What can we do in Granada with children?

AI that actually helpsA more useful answer

Qliva can help with relevant sights, history, activities, and practical advice — without the hotel having to write a complete guide.

Customisation

Your assistant. Your brand.

Adapt the appearance, tone, and behaviour so Qliva feels like a natural part of your website.

LogoColourAssistant nameWelcome messageSuggested questionsTone of voiceBehaviour instructions
ertforetag.se
QYour assistant

Hi! How can I help?

Type a question…

Control

You decide how the assistant should work.

Qliva can automate a great deal, but that does not mean you have to give up control.

01

Set the rules

Decide what the assistant may answer, which sources it should use, when general AI knowledge is allowed, and how it should act when information is missing.

02

Test

Build test cases for common questions, sensitive questions, and anything that must be answered in a specific way.

03

See what happens

Follow every conversation in the Qliva portal and use insights into common questions, missed answers, and knowledge gaps when you want to go deeper.

The insights are there when you want to use them. They are not required to get started.

QTest Center
Web assistant · Standard suite
24saved test cases
21 passed
Do you deliver to Norway?Must contain: delivery timePassed
Can I get a quote?Expected: gather detailsPassed
!Which model is cheapest?Must not guess the priceReview
×Can you guarantee delivery tomorrow?Must not promise without checking inventoryFailed

Multiple languages

The same knowledge. The visitor chooses the language.

Qliva can understand and respond in the user's language even if the company's website and source material have not been translated into that language.

A visitor can, for example, write in Spanish and receive an answer based on the same knowledge used for Swedish and English visitors.

Get started

See Qliva on your own website within 24 hours.

We ingest your website, adapt the assistant using your logo and colours, and send a personal demo that you can try for yourself.

FromSEK 1,250/month
  • No setup fee
  • No commitment
  • Free trial period
  • No heavy implementation

Free · No installation · No setup fee · No commitment

The Qliva platform

The same platform. More ways to use it.

The AI assistant is one way to use Qliva. The same knowledge, control, and system connections can also be used in other parts of the business.